PRIVACY POLICY

Last updated: October 2024 

 At Davincia, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website [www.davincia.ca] or engage with our services. 

Information We Collect

We may collect the following personal data, either directly or automatically:

  • First and last name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (through secure payment processors)
  • Browsing information (IP address, device type, pages visited, session duration, etc.)

We collect this information through:

  • Product purchases
  • Newsletter subscriptions
  • Account creation
  • Contact forms or service inquiries
  • Surveys, promotions, or events

Use of Information

Your personal information is used exclusively for the following purposes:

  • Processing orders and providing customer service
  • Sending newsletters, special offers, and marketing communications (with your consent)
  • Enhancing our website and customer experience
  • Statistical analysis and performance tracking
  • Compliance with legal or tax obligations

Consent

By providing your personal information, you consent to its collection and use in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

Sharing of Information

We never sell, rent, or trade your personal data. However, we may share it with:

  • Trusted third-party service providers (payment, shipping, hosting, marketing)
  • Government authorities where required by law 
    All partners are contractually obligated to uphold strict data privacy standards.

Data Security

We implement robust physical, technical, and organizational safeguards to protect your information against unauthorized access, loss, theft, or disclosure.

Cookies

Our website uses cookies to:

  • Improve navigation and functionality
  • Analyze user behavior
  • Personalize your experience
    You may disable cookies through your browser settings, but some site features may be affected.  

Access and Correction

You have the right to access, correct, or delete your personal data. To exercise your rights, contact us at:

info@davincia.ca 

Data Retention

We retain your information only as long as necessary for the purposes stated in this policy or to comply with legal obligations.

Policy Updates 

We reserve the right to update this policy at any time. Changes will take effect upon posting on our website. We encourage you to review it regularly.

Contact Us

For questions about this policy or your data, contact us at: 

info@davincia.ca